PRIVACY

PRIVACY STATEMENT

Responsible

Oliver Melhaff

Philippstr. 30

50823 Cologne

Phone: +49 (0) 221 - 9987-4664

Fax: +49 (0) 202 - 264 80 211

e-mail: info@artab.de

(hereafter provider)

Scope of application

towards the users of the website www.artab.de. With the following declaration, we inform you about the type, scope and purposes of the collection, processing and use of your data in connection with your visit to our website.

  1. Summary

The provider stores and processes your personal data in compliance with the relevant data protection regulations, in particular the German Data Protection Regulation (DSGVO), German Federal Data Protection Act (BDSG) and the German Telemedia Act (TMG).

The provider observes the principle of data minimization. This means that data is processed to the extent necessary for the purposes of processing, as is appropriate and necessary for the provision of a functional website and with regard to the content and services offered. In this context, processing is carried out either on the basis of prior consent or if permitted by legal regulations.

When you access the provider's website, the provider processes certain usage data to enable you to use its offer.

If you enter data in the provider's contact form, the provider processes this data exclusively for the purposes specified in each case.

All processed personal data will be deleted by the provider after the storage period has expired.

You have a right to information regarding your data or to correction, deletion and restriction of the processing of your data, a right to object to the processing, a right to data portability and a right of complaint to a supervisory authority.

You will find more detailed information below.

  1. data protection information in accordance with Art. 13, 14 DSGVO and in accordance with §§ 32 et seq. BDSG 2018
  2. definitions
  3. Personal data

Personal data means any information relating to an identified or identifiable natural person (hereinafter "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

  1. Inventory Data

Inventory data is personal data of a user that is required for the establishment, content or modification of a contractual relationship between the service provider and the user regarding the use of telemedia.

  1. Usage data

Usage data is personal data of a user that is required to enable and bill the use of telemedia. This includes, in particular, features for identifying the user, information about the beginning and end as well as the scope of the respective use and information about the telemedia used by the user.

  1. Processing

Processing means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

  1. Pseudonymization

Pseudonymization is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separate and is subject to technical and organizational measures to ensure that the personal data is not attributed to an identified or identifiable natural person;

  1. Cookies

Cookies are small text files that are stored on your computer. Cookies always have a validity period, which can be limited to the end of the user session (so-called session cookies) or can also exist for a longer period (so-called permanent cookies). These permanent cookies remain on your computer and enable the provider or its partner companies (so-called third party cookies) to recognize your computer on your next visit. You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or refuse the setting of cookies for certain cases or in general. If you do not accept cookies, the functionality of the website may be limited.

  1. Website

A website, also known as a web presence, is the presence of a private or corporate provider of telemedia on the worldwide web (World Wide Web), summarized under a specific Internet address. The web presence includes web pages or sub-pages and optionally available downloadable documents as well as other retrievable audiovisual media services.

  1. Description and scope of the processing of your data

With this section we inform you about the purposes for which the personal data will be processed and the legal basis for the processing.

The Provider publishes information about its company and about its range of goods via the Website.

  1. Processing operations concerning the entire website

The Provider processes the data you provide to enable you to use this Website. The provider uses technologies for range measurement in the context of advertising and market research. You can find more detailed explanations in the explanations below.

  1. Processing in the case of sending e-mails and contacting us by telephone

You can contact the provider via the e-mail address and telephone numbers provided on the website. The provider processes the data you provide to respond to your contact request.

Data collection (inventory data):

- First and last name

- Company name

- Street address

- ZIP CODE

- City

- Country

- Phone number

- telefax

- e-mail address

- web

In the event that you send an e-mail or contact us by telephone, the aforementioned inventory data will be processed if you provide it to the provider.

The legal basis for the processing of the data is Art. 6 para. 1 lit. a DSGVO, if you have given the provider your consent, and furthermore also the exercise of legitimate interests pursuant to Art. 6 para. 1 lit. f DSGVO. Legitimate interests of the provider consist, among other things, in the implementation of advertising measures. However, the provider will only ever use this option in a concretely appropriate manner. If the purpose of contacting you is to initiate a contract, Art. 6 para. 1 lit. b DSGVO is also a legal basis for data processing.

Data provided by you will be deleted immediately after completion of your request, in the absence of completion at the latest after the expiry of 1 year after the last contact, unless your data is subject to a longer storage period for a separate reason (e.g. the storage of information that serves the fulfillment of the contract). The request is considered to have been completed when it can be inferred from the circumstances that the matter in question has been conclusively clarified.

You have the possibility at any time to revoke your consent to the processing of personal data or to object to data processing that is not based on consent. The exercise of the revocation or objection can be made in particular by e-mail to the above contact e-mail addresses. All personal data that the provider has stored in the course of your contact will be deleted in this case.

In principle, your right of revocation does not apply to such data that the provider requires in the context of the fulfillment of a contract or pre-contractual measures. However, you may be entitled to further rights.

  1. Processing of log data

When accessing the provider's website, your internet browser automatically transmits certain data to the provider's server for technical reasons. The following data is collected by the provider separately from other data that you may transmit to the provider and used for the aforementioned purposes:

Data collection (usage data)

- Name of the retrieved website or url

- Date and time of access

- Access status / Http status code

- amount of data transferred in each case

- Website from which the request comes

- Browser software and software version

- Operating system and version

- IP address (anonymized, shortened by the last 3 digits)

- randomly generated key number of the cookie or session.

The legal basis for the storage of the data and the log files are the legitimate interests of the provider (including the detection of hacker attacks) according to Art. 6 para. 1 lit. f DSGVO.

In the case of storage of data in log files, the usage data is deleted after 7 days at the latest. Storage beyond this is possible in accordance with data protection law permissions. In this case, the IP addresses are deleted or alienated, so that it is no longer possible to assign the Internet page retrieval to your computer.

The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user. However, you can exercise your right of objection by means of automated processes that use technical specifications, such as in the case of anonymization of your IP address by VPN providers.

  1. Processing in the case of the use of forms (contact form, order function in the webshop, newsletter subscription).

The provider keeps contact forms available, through which you can send a message to the provider.

Data collection (inventory data):

The collected data results from the respective form. As a rule, it is the following data:

- First and last name

- Company name

- Street (concerning contact, billing and delivery address)

- Postal code (concerning contact, invoice and delivery address)

- City (concerning contact, billing and delivery address)

- Country (regarding

- Phone number

- telefax

- e-mail address

- Website

The legal basis for the processing of data is Art. 6 para. 1 lit. a DSGVO, if you have given the provider your consent, and furthermore in the case of data processing for legitimate interests of the provider also Art. 6 para. 1 lit. f DSGVO. If the purpose of contacting you is to initiate a contract, Art. 6 para. 1 lit. b DSGVO is also a legal basis for data processing.

Data provided by you will be deleted immediately after completion of your request, in the absence of completion at the latest after the expiry of 1 year after the last contact, unless your data is subject to a longer storage period for a separate reason (e.g. the storage of information that serves the fulfillment of the contract). The request is considered to have been completed when it can be inferred from the circumstances that the matter in question has been conclusively clarified. You have the possibility at any time to revoke your consent to the processing of personal data or to object to data processing that is not based on consent. The exercise of the revocation or objection can be made in particular by e-mail to the above contact e-mail addresses. All personal data that the provider has stored in the course of your contact will be deleted in this case. In principle, your right of revocation does not apply to such data that the provider requires in the context of the fulfillment of a contract or pre-contractual measures. However, you may be entitled to further rights.

  1. Use of cookies

Use of cookies from the provider for the purpose of website use:The provider uses session cookies to make visiting the websites attractive and to enable the use of certain functions. These cookies of the provider are generally deleted from your hard drive after the end of the browser session.

Data collection (usage data):

- Randomly generated key number of the cookie or session.

The legal basis for the storage of the data and the log files are the legitimate interests of the provider pursuant to Art. 6 (1) lit. f DSGVO. In the present case, these consist of ensuring the functionality and attractiveness of the website, which serves the purpose of provider advertising.

You have the option at any time to revoke your consent to the processing of personal data or to object to data processing that is not based on consent. Cookies are stored on your computer and transmitted from it to our websites. Therefore, you as a user have control over the use of cookies. By changing the settings in your Internet browser, you can disable or restrict the transmission of cookies. You can delete cookies that have already been stored at any time.

  1. existence of appropriate guarantees
  2. Pseudonymization

Insofar as the provider collects usage data, it always stores this under pseudonyms (in the case of cookies, for example, via a unique session key). The provider does not merge pseudonymous data with data about the bearer of the pseudonym (such as inventory data).

  1. Use of encryption technologies

When transferring data between your computer or mobile device and the provider's server, the provider uses the SSL security system (Secure Socket Layer). This technology is designed to protect your data from being read by unauthorized third parties and offers a very high standard of security. You can recognize that your data is transmitted in encrypted form by the closed display of a key or lock symbol in the lower status bar of your browser.

  1. recipients of personal data in the EU

The provider transmits your data to the following companies:

IONOS SE

Elgendorfer Str. 57

56410 Montabaur

Germany

 

  1. recipients of personal data in third countries

The provider does not transfer your data to recipients outside the EU.

  1. further processing for other purposes

Unless otherwise stated above, your data will not be disclosed to third parties and will not be further processed for purposes other than those stated.

  1. data subject rights

You have a right to information about the personal data concerning you, as well as to rectification or erasure or to restriction of processing or a right to object to processing, the right to data portability and the right to lodge a complaint with a supervisory authority as described below. In the cases of Sections 32 et seq. BDSG 2018, however, these claims exist only to the extent that they are provided for under the BDSG 2018.

  1. Your right to information

You have the right to request confirmation from the provider as to whether personal data relating to you is being processed. If this is the case, you have the right to obtain information about this personal data and the following information: the purposes of processing; the categories of personal data processed; the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organizations; if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration; the existence of a right to rectification or erasure of the personal data concerning you or to restriction of processing by the controller or a right to object to such processing; The existence of a right of appeal to a supervisory authority; if the personal data are not collected from the data subject, any available information about the origin of the data; the existence of automated decision-making, including profiling (pursuant to Article 22(1) and (4) of the GDPR) and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

  1. Right to rectification

You have the right to request that the provider immediately rectify any inaccurate personal data concerning you. You have the right to request the completion of incomplete personal data - also by means of a supplementary declaration - if this is compatible with the above-mentioned purposes of the processing or if there is an objective reason for doing so.

  1. Right to deletion

You have the right to demand that the provider delete personal data concerning you without delay. We are obliged to delete personal data immediately if one of the following reasons applies:

The personal data are no longer necessary for the purposes for which they were collected or otherwise processed; the data subject revokes the consent on which the processing was based pursuant to Article 6(1)(a) or Article 9(2)(a) of the GDPR and there is no other legal basis for the processing; the data subject objects to the processing pursuant to Article 21(1) DSGVO and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) DSGVO; the personal data have been processed unlawfully; erasure of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject; the personal data have been collected in relation to information society services offered pursuant to Article 8(1) DSGVO (consent of a child in relation to information society services).

If we have made the personal data public and we are obliged to erase it, we shall, taking into account the available technology and the cost of implementation, take reasonable steps, including technical measures, to inform data controllers which process the personal data that a data subject has requested that we erase all links to, or copies or replications of, that personal data.

You have a right to erasure in accordance with Art. 17 para. 3 DSGVO, however, insofar as the processing is necessary for the exercise of the right to freedom of expression and information; for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject; or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; for reasons of public interest in the area of public health pursuant to Article 9(2)(h) and (i) and Article 9(3) of the GDPR; for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Article 89(1) of the GDPR, where the right referred to in paragraph 1 is likely to make impossible or seriously prejudice the achievement of the purposes of such processing, or for the establishment, exercise or defense of legal claims.

  1. Right to restriction of processing

You have the right to request us to restrict processing if one of the following conditions is met: the accuracy of the personal data is contested by the data subject for a period enabling the controller to verify the accuracy of the personal data; the processing is unlawful and the data subject objects to the erasure of the personal data and requests instead the restriction of the use of the personal data; the controller no longer needs the personal data for the purposes of the processing but the data subject needs them for the establishment, exercise or defense of legal claims, or the data subject has objected to the processing pursuant to Article 21(1) for as long as it is not yet clear whether the legitimate grounds of the controller override those of the data subject.

Where processing has been restricted, such personal data may - apart from being stored - only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State. If you have obtained a restriction on processing, we will inform you before the restriction is lifted.

  1. Right to data portability

You have the right to receive the personal data concerning you that you have provided to a controller in a structured, commonly used and machine-readable format, and you have the right to transfer this data to another controller without hindrance from us or the controller to whom the personal data was provided, provided that the processing is based on consent pursuant to Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR or on a contract pursuant to Article 6(1)(b) of the GDPR and the processing is carried out with the aid of automated procedures.

When exercising your right to data portability pursuant to paragraph 1, you have the right to obtain that the personal data be transferred directly from one controller to another controller, where technically feasible. This right shall not affect the rights and freedoms of other persons.

The exercise of the right to data portability is without prejudice to Article 17 DSGVO (right to erasure / "right to be forgotten"). This right does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

  1. Right to object to processing

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) (performance of a task carried out in the public interest) or (f) (safeguarding the legitimate interests of the controller or a third party) of the GDPR; this also applies to profiling based on these provisions. We will then no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defense of legal claims.

If personal data are processed for the purposes of direct marketing, you have the right to object at any time to processing of personal data concerning you for such marketing; this also applies to profiling insofar as it is related to such direct marketing. If you object to processing for direct marketing purposes, the personal data will no longer be processed for these purposes.

We must expressly draw your attention to your aforementioned right to object to processing at the latest at the time of the first communication with you; this reference must be made in a comprehensible form that is separate from other information.

In connection with the use of information society services, notwithstanding Directive 2002/58/EC, you may exercise your right to object by means of automated procedures (e.g. by pressing "do not track" functions in the phone, by changing browser settings), using technical specifications.

You have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out in the public interest.

If you wish to exercise your right to object, a telephone message or an email to the contact email address above will suffice.

  1. Right of appeal to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes this Regulation.

The supervisory authority to which the complaint has been lodged shall inform you, as the complainant, of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.

Imprint

Oliver Melhaff
Philippstr. 33
50823 Cologne
Tel.: 0049 221 9987-4664
Fax: 0049 221 9987-6675
Mail: info@artab.de

Sales tax identification no. according to §27a Umsatzsteuergesetz:
DE 268 258 027

Editorial responsibility within the meaning of §55 para. 2 Interstate Broadcasting Treaty (MStV)
Oliver Melhaff Blue (see above)

Dispute resolution:
We are obliged to inform you that with regard to the so-called online dispute resolution, the European Commission provides a corresponding online platform. You can access this platform at the following link: https://ec.europa.eu/consumers/odr.

We are neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.

Note on links on the website
On this website you will find links to other websites on the Internet. We expressly declare that we have no influence whatsoever on the design and content of these sites and do not adopt this content as our own.

We are only responsible for these external contents if we have positive knowledge of them (i.e. also of illegal or punishable contents) and if it is technically possible and reasonable for us to prevent their use (§§7ff TMG).

Links are "living" (dynamic) references. If we determine that a specific offer to which we have provided a link triggers civil or criminal liability, we will remove the reference to this offer, insofar as this is technically possible and reasonable for us.

 

Right of withdrawal for consumers and model withdrawal form

1. right of withdrawal for consumers for distance contracts/contracts concluded in the online shop

Consumers - i.e. any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his or her commercial nor to his or her independent professional activity - may revoke their contractual declaration in the case of contracts against payment under the following conditions:

In the case of a contract for one or more goods capable of being sent by parcel post which reach the consumer in a single delivery, which are delivered separately or which are delivered to the consumer in several partial consignments or pieces:

Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods. In order to exercise your right of withdrawal, you must send us (Oliver Melhaff, trading as artab. Philippstr. 33, 50823 Cologne, telephone: 0221 / 9987-4664, fax: 0221/ 9987-6675, e-mail: info@artab.de) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. You may use the enclosed model withdrawal form for this purpose, which is, however, not mandatory.

To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the end of the period of fourteen days.

You will only have to pay for any loss in value of the goods if this loss in value is due to the handling of the goods which is not necessary for the inspection of the condition, properties and functioning of the goods.

Exclusion of the right of withdrawal

The right of withdrawal is excluded for contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

2. sample cancellation form

Sample cancellation form

(If you wish to cancel the contract, please complete and return this form).

- To Oliver Melhaff, trading under artab. Philippstr. 33, 50823 Cologne, Fax: 0221/ 9987-6675, E-Mail: info@artab.de

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the consumer(s)

- Address of the consumer(s)

- Signature of consumer(s) (only in case of paper communication)

- Date

_______________

(*) Delete where inapplicable.

 

Customer information on the conclusion of distance contracts and further information on the electronic conclusion of contracts

A. Customer information on the conclusion of distance contracts

The following information serves to fulfil our legal obligation to provide information for distance contracts and electronic commerce.

Our General Terms and Conditions (GTC) can be found under the following link:

Our General Terms and Conditions

You will receive all information in text form at the latest upon delivery of the goods. You can also print out this information or save it on your hard drive.

1. identity of the supplier

You conclude distance contracts with

Oliver Melhaff
trading under artab
Philippstr. 33
50823 Cologne
Telephone: 0221 / 9987-4664
Fax: 0221/ 9987-6675
E-mail: info@artab.de
VAT ID no.: DE 268 258 027

2. Conclusion of contract

(1) The customer can select products from the range and collect them in a so-called shopping basket by clicking the button "Add to basket". By clicking on the button "Order subject to payment", you make a binding offer to us to purchase the goods in the shopping basket. Before sending the order, the customer can change and view the data at any time. The seller then sends the customer an automatic order confirmation by e-mail in which the order is listed and which can be printed out using the "Print" function. The order confirmation does not constitute a binding acceptance of the order. In the case of payment by prepayment/bank transfer or cash on delivery, the purchase contract is only concluded when a separate e-mail with an order confirmation is sent or the goods are delivered. In the case of payment by PayPal, the contract is already concluded with the payment instruction by the customer.

(2) The text of the contract is stored by the seller and sent to the customer together with the legally effective GTC by e-mail after conclusion of the contract.

Further information can be found in our General Terms and Conditions.

3. Delivery and delivery reservation

(1) The delivery period for deliveries within Germany is indicated on the respective offer page. The start of the delivery period is determined (depending on the selected payment method) according to paras. 2 to 4.

(2) In the case of payment by prepayment/bank transfer, Sofortüberweisung, PayPal and ClickandBuy, the delivery period begins one day after the payment instruction has been made. For all other payment methods, the delivery period begins one day after the order is placed.

(3) For deliveries outside Germany, the delivery times stated in the overview "Payment and Shipping" shall apply.

(4) If the start or end of the deadline falls on a Saturday, Sunday or a public holiday, the start or end of the deadline shall be postponed to the following working day.

(5) Shipment shall be made exclusively to the countries specified in the overview "Payment and Shipping" and subject to the restrictions or delivery methods specified in the overview "Payment and Shipping".

(6) Delivery is subject to proper self-delivery.

Further information is contained in our General Terms and Conditions.

4. purchase price and shipping costs

(1) The prices stated are total prices in euros and include the statutory value added tax. Special offers or discounts for a limited period of time are shown as such in the presentation of the individual goods on our website.

(2) We invoice our delivery and shipping costs in addition to the stated total prices of the respective goods. Please refer to our/our shipping costs overview/delivery restrictions  for the respective shipping costs.

(3) Otherwise, the customer will not incur any additional costs when ordering by using the means of distance communication.

For further information on prices and shipping, please refer to our General Terms and Conditions under the following link: Our Terms

5. payment modalities and costs of the means of payment

(1) The customer can make the payment by prepayment/bank transfer, PayPal or cash on delivery.

(2) The costs, if any, of the selected means of payment are displayed in the virtual shopping cart and in the overview "Payment and Shipping".

(3) If payment is made by prepayment/bank transfer or PayPal, the customer will not be charged any additional costs. In the case of payment by cash on delivery, the customer pays directly to the shipping company. There are additional costs of 5 EUR as well as cash on delivery costs in the amount of ..., which the delivery company additionally charges on site.

You will find further information on the payment modalities in our General Terms and Conditions as well as in the overview "Payment and Shipping".

6. Right of withdrawal for consumers and model withdrawal form

a) Right of withdrawal for consumers for distance contracts/contracts concluded in the online shop

Consumer - i.e. any natural person who enters into a legal transaction for purposes that are predominantly not related to his or her commercial or self-employed professional activity. can revoke their contractual statement in the case of contracts against payment under the following conditions:

In the case of a contract for one or more goods capable of being sent by parcel post which reach the consumer in a single delivery, which are delivered separately or which are delivered to the consumer in several partial consignments or pieces:

Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods. In order to exercise your right of withdrawal, you must send us (Oliver Melhaff, trading as artab. Philippstr. 33, 50823 Cologne, telephone: 0221 / 9987-4664, fax: 0221/ 9987-6675, e-mail: info@artab.de) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. You may use the enclosed model withdrawal form for this purpose, which is, however, not mandatory.

To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the end of the period of fourteen days.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.

Exclusion of the right of withdrawal

The right of withdrawal is excluded for contracts for the delivery of goods that are not prefabricated and for whose manufacture an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

b) Model cancellation form

Sample cancellation form

(If you wish to cancel the contract, please complete and return this form).

- To Oliver Melhaff, trading as artab. Philippstr. 33, 50823 Cologne, Fax: 0221/ 9987-6675, E-Mail: info@artab.de

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the consumer(s)

- Address of the consumer(s)

- Signature of consumer(s) (only in case of paper communication)

- Date

_______________

(*) Delete where inapplicable.

7. warranty conditions

The customer is entitled to a statutory warranty right, which is modified in accordance with §§ 8, 9 of the GTC .

Further details on the warranty can be found in our General Terms and Conditions.

B. Further customer information on the electronic conclusion of a contract

The following information does not constitute contractual terms. You can find our GTC under the following link: our General Terms and Conditions.

How does the online conclusion of a contract with us work?

When you have found a product in our webshop that meets your requirements, click on the "Add to shopping cart" button. The item will then be placed in your shopping cart and the contents of the shopping cart will be displayed in an overview. In this shopping basket overview you can enter the desired number of pieces of the respective item in the field "Quantity". By pressing the button "Update" the corresponding quantity will be changed.

If you are on the page with the detailed description of a product, you can already enter the quantity of the item to be purchased in the field to the left of the "Add to shopping cart" button.

As soon as you have placed products in the shopping basket, the products in the shopping basket are displayed on the right-hand side of the page under the heading "Shopping basket". Clicking on one of the displayed products will take you to the above-mentioned shopping basket overview. There you can remove products from the shopping basket or change their quantity.

If you want to remove an item from the shopping basket, click on the "Remove" input field in the shopping basket overview or enter the number "0" in the "Quantity" field. Then press the "Update" button to apply the changes you have made and actually delete the item from your shopping basket.

By pressing the button "Proceed to checkout" you can immediately initiate the ordering process with regard to the items in your shopping cart.

After pressing the button "Checkout", a page will open where you can either activate the customer data you have already entered with us or register as a new customer with us. However, you can also order as a guest without creating a customer account.

As a new customer, click on the "Continue" button to enter your address data, data for communication with you as well as an e-mail address and a password to be chosen by you. With the help of the e-mail address given during registration as well as the password, you can order in the future without having to enter your address data again. To continue the order, place a tick in the "Data protection" box and press the "Continue" button.

If you are already a registered customer, please enter your e-mail address and password in the fields provided for this purpose and click on the "Register" button.

After you have either registered as a new customer or logged in as a customer, you will once again be taken to the shopping basket overview. There you can change the number of items again, if necessary.

You will then be taken to a page where you can set the shipping options. The address you entered in your customer account is the default shipping address. However, you have the option of entering an alternative shipping address by clicking on the "Change address" button.

Now select your desired shipping method and click on the "Continue" button. A new page will appear. On this page you can enter an alternative billing address by clicking on the button "Change address". The address entered in your customer account will be used as the billing address. Now you can choose the method of payment and add notes to your order.

Furthermore, you can view our detailed cancellation policy and our General Terms and Conditions at this point.

Read the cancellation policy and the general terms and conditions carefully and confirm the input fields "I have read the cancellation policy and the model cancellation form" and "I accept your general terms and conditions" by ticking the corresponding input field. Only if you confirm that you

have taken note of the right of withdrawal and accept the validity of the General Terms and Conditions, you can continue with the order.

If you click the "Continue" button, you will be taken to an overview which will show you the details of your order again.

Please check all details carefully. You can change or correct the shipping address, the billing address, the shipping method, the payment method and the products in the shopping basket by clicking on the "Edit" text link in brackets. Furthermore, you can edit the data entered during the ordering process using the "Back" function of your Internet browser.

If all the details are correct, click on "Order with obligation to pay" to complete the entire ordering process.

We will confirm receipt of your order immediately by e-mail.

Further information can also be found in our General Terms and Conditions.

2. storage of the contract text and access for the customer

We store your order data and send them to you in the access confirmation by e-mail. You will receive our GTC by e-mail at the latest after conclusion of the contract.

3. input errors

You can correct your entries at any time during the ordering process by using the "Back" button in your browser, which is marked with a green arrow pointing to the left, and then making the corresponding change. You can change the desired number of items by changing the number in the "Quantity" field in the shopping basket. The changes are applied by clicking the "Update" button. If necessary, you can change or correct the shipping address, the billing address and the products in the shopping basket by clicking the "Edit" button in the respective area in the order overview. Furthermore, you can edit the data entered during the ordering process using the "Back" function of your Internet browser.

You can cancel the entire order process at any time by closing the Internet browser.

4. contract language

You have the option of concluding contracts with us in German.

 

General Terms and Conditions of Business

of Mr Oliver Melhaff, trading as artab, Philippstr. 33, 50823 Cologne, hereinafter referred to as the Seller.

§ 1 General, definitions

(1) The Seller offers stainless steel sorting systems in particular via the online shop on the website www.artab.de. The following General Terms and Conditions (GTC) apply to the business relationship between the Seller and the Customer in the version valid at the time of the order.

(2) A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity. Entrepreneurs within the meaning of the Terms and Conditions are natural or legal persons or partnerships with legal capacity who, when concluding the legal transaction, act in the exercise of their commercial or independent professional activity. Customers within the meaning of the Terms and Conditions are both consumers and entrepreneurs.

(3) Individual contractual agreements take precedence over these GTC. Deviating, conflicting or supplementary GTC shall not become part of the contract unless their validity is expressly agreed.

§ 2 Conclusion of contract

(1) The presentation of the goods on the Seller's website does not constitute an offer in the legal sense, but merely an invitation to the Customer to make an offer in the legal sense. The ordered goods may look slightly different from the goods presented on the Internet due to the technical presentation possibilities. In this respect, colour deviations may occur.

(2) The order by the customer can be placed via the seller's website, by e-mail, fax or in writing. The customer's order constitutes a binding offer to conclude a purchase contract for the ordered product(s).

(3) The seller will confirm receipt of the customer's order immediately by fax or e-mail.

a) In the case of payment in advance/bank transfer or cash on delivery, the purchase contract is not already concluded with this order confirmation, but only with the sending of a separate e-mail with an order confirmation or the delivery of the goods. In the case of payment in advance/bank transfer or cash on delivery, the Seller is entitled to accept the contractual offer contained in the order within

2 working days. Acceptance shall be deemed to have taken place if the Seller delivers the ordered goods within this period.

b) In the case of payment by PayPal, the contract is already concluded with the payment instruction by the customer. The condition for an effective conclusion of the contract is always that the ordering process is completed with the sending of the order.

(4) The conclusion of the contract is subject to the reservation that in the event of incorrect self-delivery, we will not perform. This shall only apply in the event that the Seller is not responsible for the non-delivery and the Seller has, with due diligence, concluded a specific covering transaction with the supplier. The Seller shall make all reasonable efforts to procure the goods. Otherwise, the consideration shall be refunded without delay. In the event that the goods are not available, the customer will be informed immediately.

(5) If the customer orders the goods electronically, the text of the contract will be stored by the seller and sent to the customer by e-mail after conclusion of the contract, together with the legally effective General Terms and Conditions.

§ 3 Retention of title

(1) In the case of consumers, the seller retains ownership of the goods until the purchase price has been paid in full. In the case of entrepreneurs, the seller retains ownership of the goods until all claims arising from an ongoing business relationship have been settled in full.

(2) If the customer acts in breach of contract, in particular in the event of default in payment, if the customer provides false information about his creditworthiness or if an application is made for the opening of insolvency proceedings, the seller is entitled - if necessary after setting a deadline - to withdraw from the contract and to demand the return of the goods, provided that the customer has not yet provided the consideration or has not provided it in full.

(3) The entrepreneur is entitled to resell the goods in the ordinary course of business. He already now assigns to the seller all claims in the amount of the invoice amount which accrue to him from the resale against a third party. The seller accepts the assignment. After the assignment, the entrepreneur is authorised to collect the claim. The seller reserves the right to collect the claim himself as soon as the entrepreneur does not properly fulfil his payment obligations and is in default of payment.

(4) The seller undertakes to release the securities to which he is entitled at the customer's request insofar as the realisable value of the securities exceeds the claim to be secured by more than 10%. The choice of the securities to be released is incumbent on the seller.

§ 4 Remuneration

(1) The stated purchase price is binding. The purchase price includes the statutory value added tax. The additional shipping costs incurred during shipment are included in the overview "Shipping and Payment". Costs for packaging are already included in the shipping costs.

(2) The customer undertakes to pay the total price within 14 days of receipt of the order confirmation by e-mail or the invoice. After expiry of this period, the customer shall be in default of payment. During the period of default, the consumer shall pay interest on the debt at a rate of 5 percentage points above the base interest rate. During the period of default, the entrepreneur shall pay interest on the debt at a rate of 9 percentage points above the base interest rate. In the event of default on a claim for payment, the entrepreneur shall also owe a lump-sum payment of 40 euros. This shall also apply if the Entrepreneur is in default with an instalment payment or any other instalment payment. The seller reserves the right to claim higher damages for default from the entrepreneur. The lump sum according to sentence 5 shall be offset against a claim for damages owed, insofar as the damage is justified in costs of legal action.

(3) The customer shall only have a right of set-off if his counterclaims have been legally established, recognised or not disputed by the seller. The right of the customer to offset against contractual and other claims arising from the initiation or execution of this contractual relationship remains unaffected. The customer may only exercise a right of retention if his counterclaim is based on the same contractual relationship.

§ 5 Payment options

(1) Customers can pay the purchase price by prepayment/bank transfer, PayPal or cash on delivery.

(2) When paying by PayPal, the customer must register at www.paypal.de. The terms of use of paypal.de [www.paypal.de] apply.

(3) Further information on the means of payment can be found in the overview "Shipping and Payment"  as well as in the Customer Information and the Privacy Policy [LINK] on the Seller's website.

§ 6 Shipping

(1) The Seller shall deliver exclusively to the countries specified in the overview "Shipping and Payment".

(2) The delivery period for deliveries within Germany is indicated on the respective offer page. The start of the delivery period is determined (depending on the selected payment method) according to paragraphs 3 to 5.

(3) In the case of payment by prepayment/bank transfer or PayPal, the delivery period begins one day after the payment instruction has been made. For all other payment methods, the period begins one day after the order is placed.

(4) Information on the delivery period for deliveries to other countries can be found in the customer information and in the overview "Shipping and Payment" on the Seller's website.

(5) If the start or end of the deadline falls on a Saturday, Sunday or a public holiday, the start or end of the deadline shall be postponed to the following working day.

(6) With regard to the reservation of proper self-delivery, the seller refers to § 2 para. 4 of these GTC.

(7) The Seller is entitled to make a partial delivery, insofar as a partial delivery is reasonable for the Customer, taking into account the Seller's interests. This shall not affect the content of the contract, in particular the performance owed by the Seller or the agreed performance time. The customer shall not incur any additional costs as a result of the partial delivery.

§ 7 Transfer of risk

(1) In the case of consumers, the risk of accidental loss and accidental deterioration of the goods sold shall pass to the consumer upon handover of the goods, even in the case of sale by delivery to a place other than the place of performance.

(2) In the case of entrepreneurs, the risk of accidental loss and accidental deterioration of the goods shall pass to the entrepreneur upon handover, in the case of sale to destination upon delivery of the goods to the forwarding agent, the carrier or the person or institution otherwise designated to carry out the shipment.

(3) The handover shall be deemed to have taken place if the customer is in default of acceptance.

§ 8 Warranty

(1) The customer is entitled to a statutory warranty right, which is modified in accordance with §§ 8, 9 of these GTC.

(2) Ordered goods may differ slightly in colour from the goods depicted on the Internet. Reference is made to § 2 para. 1 of these GTC.

(3) Consumers have the choice whether to demand subsequent performance by repair or replacement. The seller is entitled to refuse the type of subsequent performance chosen if it is only possible at disproportionate cost and the other type of subsequent performance remains without significant disadvantages for the consumer. In the case of businesses, the Seller shall initially provide a warranty for defects in the goods by repair or replacement delivery at its discretion.

(4) If the supplementary performance fails, the customer may, at his discretion, demand a reduction of the purchase price or rescission of the contract; in addition, the customer may demand damages in lieu of performance. In the case of only insignificant defects, the customer - taking into account the interests of both parties - shall not be entitled to withdraw from the contract. Instead of damages in lieu of performance, the customer may demand reimbursement of futile expenses within the scope of § 284 of the German Civil Code (BGB) which he incurred and could reasonably be expected to incur in reliance on the receipt of the goods. If the customer chooses compensation instead of performance, the limitations of liability pursuant to § 9 (1) of these GTC shall apply.

(5) Entrepreneurs must notify the seller of obvious defects in the delivered goods within a period of 2 weeks from receipt of the goods; otherwise the assertion of the warranty claim is excluded. Timely dispatch or notification shall be sufficient to meet the deadline. For merchants, § 377 HGB (German Commercial Code) shall apply.

(6) If the customer is an entrepreneur, only the seller's product description shall be deemed agreed as the quality of the goods. Public statements, promotion or advertising by the manufacturer do not constitute a contractual quality of the goods.

(7) The warranty period for consumers is 2 years from delivery of the goods. Deviating from this, the warranty period for entrepreneurs is 1 year from delivery. The one-year warranty period shall not apply if the Seller can be accused of gross negligence, nor in the event of bodily injury or damage to

health attributable to the Seller and in the event of loss of life of the customer, in the event of a guarantee and in the event of delivery recourse pursuant to § 478 BGB. The Seller's liability under the Product Liability Act shall remain unaffected.

(8) Notwithstanding paragraph 7, the regular limitation period shall apply if the Seller has fraudulently concealed a defect.

(9) The Seller does not give any guarantees to the Customer in the legal sense, unless expressly agreed otherwise. Manufacturer's guarantees remain unaffected by this.

§ 9 Limitations of liability

(1) In the case of slightly negligent breaches of duty, liability shall be limited to the foreseeable, contract-typical average damage according to the type of goods. This shall also apply in the case of slightly negligent breaches of duty by the Seller's legal representatives or vicarious agents. The Seller shall not be liable in the event of a slightly negligent breach of immaterial contractual obligations. However, it shall be liable for the breach of material contractual legal positions of the customer. Material contractual legal positions are those which the contract must grant to the customer according to the content and purpose of the contract. The Seller shall also be liable for the breach of obligations the fulfilment of which is essential for the proper performance of the contract and on the observance of which the customer may rely.

(2) The above limitations of liability do not affect claims of the customer arising from guarantees and/or product liability. Furthermore, the limitations of liability do not apply in the event of fraudulent intent, breach of material contractual obligations or in the event of bodily injury or damage to health attributable to the seller or in the event of loss of life of the customer.

(3) The Seller is only liable for its own content on the website of its online shop. Insofar as links provide access to other websites, the Seller is not responsible for the third-party content contained therein. He does not adopt the third-party content as his own. If the Seller becomes aware of illegal content on external websites, he will immediately block access to these sites.

§ 10 Final provisions, dispute resolution

(1) The law of the Federal Republic of Germany shall apply. In the case of consumers who do not conclude the contract for professional or commercial purposes, this choice of law shall only apply insofar as the protection granted is not withdrawn by mandatory provisions of the law of the state in

which the consumer has his habitual residence. The provisions of the UN Convention on Contracts for the International Sale of Goods shall not apply. § Section 21 (1), (6) sentence 4 TDSG remains unaffected.

(2) We are obliged to inform you that with regard to the so-called online dispute resolution, a corresponding online platform is provided by the European Commission. You can access this platform at the following link: https://ec.europa.eu/consumers/odr. In this context, we are also obliged to inform you of our e-mail address. This is: _______________

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.